Please read these terms carefully. They explain the rules for using Found Money, what you can expect from us, and what we expect from you. We have written them in plain language.
1. Agreement to these terms
Found Money is owned and operated by DDP LLC, an Arkansas limited liability company located at 2707 W. Lilac St., Rogers, AR 72758 ("Found Money," "we," "us"). These Terms of Service are an agreement between you and DDP LLC. By creating an account or using Found Money, you agree to these terms and to our Privacy Policy. If you do not agree, please do not use the service. You must be at least 18 years old to use Found Money.
2. What Found Money does
Found Money reviews receipts, bills and other documents you upload and points out possible ways to save or recover money, such as:
- Forgotten or unwanted subscriptions
- Refunds, rebates and price adjustments
- Return and warranty deadlines
- Product recalls and price drops
We explain what we find in plain language. If you give permission, we can help you take action, such as preparing or sending a request to a company.
3. What Found Money does not do
- We do not connect to or access your bank accounts.
- We do not move your money or make payments for you.
- We do not take any action for you without your permission.
- We do not decide whether a company gives you a refund. The company decides.
- We do not give legal, financial, tax or investment advice.
4. We are not a law firm, financial advisor or credit repair service
Found Money is not a law firm and does not provide legal advice or representation. We are not a financial advisor, investment advisor, accountant or tax preparer. We are not a credit repair organization, and we do not offer to improve your credit score, credit history or credit rating. Information we provide is for general help only. For advice about your specific situation, please talk to a qualified professional.
5. No guarantees of savings or recovery
We cannot and do not guarantee that you will save or recover any money. Possible savings we show are estimates based on the documents you provide. Stores, companies and manufacturers make their own decisions, and they may say no, change their policies, or take time to respond. Results differ from person to person.
7. Fees and billing
- Free plan. The Free plan costs nothing and does not require a card.
- Premium membership. Premium costs $7.99 per month, billed in advance each month until you cancel. By choosing Premium, you allow us and our payment processor to charge your payment method each month.
- Success fee. A success fee may apply only to money that is actually recovered after you approve us to act. The exact fee is shown to you before you agree. If you do not agree, no action is taken. If nothing is recovered, no success fee is charged.
- Price changes. If we change our prices, we will tell you at least 30 days before the change applies to you. You may cancel before then.
- Taxes. Prices do not include taxes that may apply where you live.
8. Cancellation and refunds
You can cancel Premium at any time. Your Premium benefits continue until the end of the month you already paid for, and you will not be charged again. To cancel, use your account settings or email us at admin@foundmoneyusa.com.
Monthly Premium fees are generally not refunded for partial months. If you believe you were charged by mistake, contact us within 60 days and we will review it and refund any charge made in error. Success fees are not refunded once money has been recovered for you, unless the recovery is reversed by the company, in which case we will refund the matching success fee.
9. Your responsibilities
- Give us accurate, current information and keep it up to date.
- Keep your password private. You are responsible for activity on your account.
- Tell us right away if you think someone else has used your account.
- Only upload documents that belong to you or that you have the right to share.
- Review what we find and decide for yourself whether to act.
- Keep your own copies of important documents.
10. Acceptable use
You agree not to:
- Upload fake, altered or someone else's documents to get money you are not owed.
- Use Found Money for fraud or any illegal purpose.
- Upload viruses or harmful code, or try to break into our systems.
- Copy, scrape, resell or reverse engineer the service.
- Harass, threaten or mislead our staff or any company we contact for you.
- Create more than one account to avoid fees or rules.
11. Disclaimer of warranties
Found Money is provided "as is" and "as available." To the fullest extent allowed by law, we disclaim all warranties, express or implied, including warranties of merchantability, fitness for a particular purpose, accuracy, and non-infringement. We do not promise that the service will be error-free, uninterrupted, or that it will find every opportunity.
12. Limitation of liability
To the fullest extent allowed by law, DDP LLC and its owners, employees and service providers will not be liable for any indirect, incidental, special, consequential or punitive damages, or for lost profits, lost savings, missed deadlines or lost data, even if we were told they might happen.
Our total liability for any claim relating to Found Money is limited to the greater of (a) the amount you paid us in the 12 months before the claim, or (b) $100. Some states do not allow certain limits, so some of these may not apply to you.
13. Indemnification
If you break these terms or the law, or upload documents you have no right to share, you agree to cover any claims, losses and reasonable legal costs that DDP LLC faces as a result.
14. Dispute resolution, governing law and venue
Talk to us first. If you have a problem, please email us at admin@foundmoneyusa.com first. Most issues can be solved quickly. Both of us agree to try in good faith to resolve any dispute informally for at least 30 days before starting a lawsuit.
Governing law. These terms are governed by the laws of the State of Arkansas, without regard to its conflict of law rules.
Venue. Any lawsuit relating to these terms or Found Money must be brought in the state or federal courts located in Benton County, Arkansas, and you and we agree to the jurisdiction of those courts. Either of us may bring a qualifying claim in small claims court instead.
15. Termination
You may stop using Found Money and close your account at any time. We may suspend or close your account if you break these terms, misuse the service, or if we must do so by law. When possible, we will tell you why and give you a chance to fix the problem.
If your account is closed, any fees you already agreed to remain due, and the sections of these terms that by their nature should continue (such as fees owed, disclaimers, limitation of liability and dispute resolution) will still apply.
16. Changes to these terms
We may update these terms from time to time. We will change the "Last updated" date at the top of this page and, for important changes, tell you by email or in the app before they take effect. If you keep using Found Money after that, the updated terms apply.
17. General
If any part of these terms cannot be enforced, the rest stays in effect. If we do not enforce a right, we have not given it up. You may not transfer your account or these terms to someone else. These terms and our Privacy Policy are the full agreement between you and us about Found Money.
18. Contact us
DDP LLC (Found Money)
2707 W. Lilac St.
Rogers, AR 72758
Email: admin@foundmoneyusa.com