Privacy Policy

Found Money is owned and operated by DDP LLC, a limited liability company organized in Arkansas, located at 2707 W. Lilac St., Rogers, AR 72758. In this policy, "Found Money," "we," "us" and "our" mean DDP LLC. "You" means the person using our website or app.

We collect only what we need to run the service:

• Account information. Your name, email address and password. Your password is stored in a scrambled (hashed) form, so we cannot read it.
• Receipts, bills and other documents you upload. These may include store names, purchase dates, item prices, account or order numbers, and billing amounts.
• Usage data. Basic information about how you use the service, such as pages you visit, features you use, the date and time, your device and browser type, and your IP address.
• Messages you send us. For example, through our contact form or by email.
• Billing information. If you choose a paid plan, our payment processor collects your card details. We do not store your full card number.

We do not ask you to connect a bank account.

• To create and manage your account and let you log in securely.
• To review the documents you upload and point out possible savings, such as refunds, rebates, return deadlines, price adjustments and forgotten subscriptions.
• To send reminders and alerts you ask for, and important notices about your account.
• To take action for you, but only after you give clear permission.
• To process payments and success fees you have agreed to.
• To answer your questions and provide support.
• To keep the service safe, prevent fraud and fix problems.
• To improve the service and meet our legal obligations.

Your documents are sent to us over an encrypted connection (HTTPS/TLS) and are stored encrypted at rest with our cloud hosting provider. Access is limited by account, so only you can see your documents when signed in.

A small number of authorized staff may access stored information only when needed to support you, keep the service secure, or meet a legal requirement. When documents are reviewed by automated tools, including AI, they are processed only to provide the service to you.

If you report a problem with a finding, or our AI marks a finding as low confidence, our site owner may review that finding (its title, explanation, amount and dates, but not your original file) to check it and improve accuracy.

• We never sell your personal or financial information.
• We never share your documents with advertisers.
• We do not use your documents to show you targeted advertising.

We share information only in these limited cases:

• With service providers who help us run Found Money (see the next section). They may use your information only to perform services for us.
• With a company you ask us to contact, such as a store or subscription service, and only the details needed to act on your request.
• When the law requires it, such as to respond to a valid court order, or to protect the rights, safety or property of you, us or others.
• If our business changes hands, such as a merger or sale. Any new owner must continue to protect your information as this policy describes.

We use trusted companies for cloud hosting and data storage, user login, document reading and AI processing, email delivery, and payment processing. We choose providers that use industry-standard security and we limit what they can do with your information. You can email us for a current list of our service providers.

We keep your account information and documents for as long as your account is open, so we can keep tracking deadlines and opportunities for you.

• When you delete a document, we remove it from active storage. Copies in backups are deleted on a regular schedule, usually within 30 days.
• When you close your account, we delete your account and documents within 30 days, except for information we must keep by law.
• Billing records and records of permissions you gave us may be kept for up to 7 years for tax, accounting and legal reasons.

You are in control of your information. You can:

• View and update your account information.
• Delete any document you uploaded.
• Turn reminders and alerts on or off.
• Ask for a copy of the information we hold about you.
• Ask us to correct information that is wrong.
• Close your account and have your data deleted.

You can delete any document yourself in My Documents. To delete everything at once, use "Delete all my data" in My Account. This permanently removes your documents, activity history and account right away.

For any other request, email us at admin@foundmoneyusa.com or use our contact form. We may ask you to confirm your identity first. We will respond within 30 days.

We use reasonable technical and organizational safeguards to protect your information, including encryption in transit and at rest, secure password storage, access controls, and limiting staff access. No system is perfectly secure, so we cannot promise that your information will never be accessed without permission. Please use a strong, unique password and keep it private.

If we learn that your personal information was accessed or taken without permission, we will investigate, take steps to limit the harm, and notify you without unreasonable delay, as required by Arkansas law and other laws that apply. We will tell you what happened, what information was involved, and what you can do to protect yourself. We will also notify government authorities when the law requires it.

Found Money is only for adults 18 years of age or older. We do not knowingly collect information from anyone under 18. If you believe a child has given us information, please contact us and we will delete it.

We may update this policy from time to time. We will change the "Last updated" date at the top of this page. If we make important changes, we will tell you by email or with a notice in the app before the changes take effect. If you keep using Found Money after that, the updated policy will apply.

If you have questions about this policy or your information, contact us:

DDP LLC (Found Money)
2707 W. Lilac St.
Rogers, AR 72758
Email: admin@foundmoneyusa.com